Arden Krystal

President & CEO, Southlake Regional Health Centre

Arden Krystal is the President and CEO of Southlake Regional Health Centre in Newmarket, Ontario. Southlake serves northern York Region and southern Simcoe County, some of the fastest growing and fastest aging communities in Ontario. In addition to core community hospital services, Southlake also provides advanced regional programs such as cancer and cardiac care to a broader population.

Prior to her arrival at Southlake, Arden held senior executive operations roles at two of the largest health authorities in British Columbia – the Fraser Health Authority and the Provincial Health Services Authority, with responsibilities spanning the full continuum of care, including public health, acute community, tertiary and quaternary research and academic organizations. Her portfolios also included responsibility for non-clinical services, such as quality, risk and human resources; and she has overseen, as clinical executive sponsor, major public-private partnership capital projects in the hospital sector.

Arden started her career as a registered nurse in medical and surgical oncology. She has a Bachelor of Science degree in nursing (hon) and a Master of Health Administration, both from the University of British Columbia, and completed the Managing Health Delivery certificate program at Harvard University.

Here are three takeaways:

  • Complaining alone doesn’t get you anywhere – take some time to think about the situation, how others can help you, and how can you advocate
  • Express your concerns in a productive, positive and constructive manner, otherwise some of your skills are going to be negated by others
  • Know your own values and that of your organization, and know when you need to be tough, while being human and vulnerable as leaders.

Thanks for tuning in !

We hope you took away something meaningful to you.

Please share this with one other person who might also benefit.

We’d love to hear your insights and takeaways…

Please click here to share your anonymous feedback

Watch more leader interviews