Our Services
Explore the best Executive Healthcare Leadership Coaching Programs in Toronto, Canada.
Executive Coaching
Workshops and Programs
Keynote Speaking
Assessments
Executive Coaching
Great leaders don’t just adapt—they evolve, inspire, and drive meaningful change. Our executive coaching is designed to create measurable, lasting improvements in leadership effectiveness, empowering leaders to positively transform their teams, organizations, careers, and life.
Our distinctive approach is evidence-based, outcomes-focused and measurable. It is built around the belief paradigms of successful people and how these beliefs can both help and hinder improvement.
Our coaching process is customized to each leader’s needs and may incorporate the Stakeholder Centered Coaching (SCC) method, alongside other proven methodologies that equip the leader beyond the engagement. This results in a coaching experience that is:
Proven
95% of Leaders improved their Effectiveness.
Strategy driven
Tied to Company Objectives & Goals.
Measured
So you know if it’s having an impact!
Positive
Leaders and their support team set aside the past and focus on moving the leader forward to a more successful future.
Time-Efficient
Coaching plans are built into and respect leaders’ schedules. Most coaching is built on a clinical model where you pay for “sessions”. In our case, results matter-not time.
Effective
Effective at changing behavior and perception in parallel- it is not only necessary for a leader to change; it is also necessary for those people around the leader to “see” the change and believe the leader will not regress.
Our methodology is neither time consuming nor difficult to understand. Yet, it is not easy. A leader who is willing to follow this methodology will need to have enough courage,humility, and discipline to succeed. The method is based upon years of working with successful leaders who were willing to do what it takes to become even better leaders in their future.
Without question, anyone who follows the Stakeholder Centered Process will improve in his, or her, leadership.
The Stakeholder Centered Coaching Process:
STEP 1: Define a Leadership Goal important to the Leader and the Organization.
Our methodology recognizes that one of the beliefs of successful leaders is the need to be the one choosing what to work on to improve. This includes a cost/benefit analysis that helps the leader determine “Is it worth it” to proceed. Once a leader chooses a goal, the other decision tied to the goal that is chosen, is “Who are the relevant stakeholders?” Every goal has a set of stakeholders who are relevant as the leader’s behavior both affects them and they are clear beneficiaries of the leader’s improvement. A final step before starting is for the leader’s manager to approve the development goal and list of stakeholders.
STEP 2: Buy-in from Stakeholders to be part of the Process.
As stakeholders are on the receiving end of leadership, the stakeholders’ perception of leadership effectiveness is pivotal. As such, the Stakeholders are an integral part of this process and are recruited as valued members of the leadership change process. Either by the coach, or the leader, each stakeholder is asked to actively participate in the leader’s improvement on an ongoing basis. They are asked to provide both feedback and feedforward to the leader and be willing to complete anonymous mini-surveys on the leaders improvement. The process starts with the Stakeholders providing the initial input on theAction Plan by providing suggestions to the leader and coach.
STEP 3: Stakeholder-Based Planning.
An action plan is “not” developed based upon the coach’s expertise. The action plan is built from the initial request for suggestions from theStakeholders. The Leader and the Coach collaborate to put together an action plan based on the input provided by the Stakeholders. The plan in part, or in total, is also put into a daily checklist for the leader to consciously keep the plan in his/her consciousness. The plan is distributed to the Stakeholders so they are aware of what to look for in providing feedback and further suggestions to the leader.
STEP 4: Monthly Collecting Stakeholder Input.
The Leader conducts a monthly check in with each Stakeholder. During this brief 3 to 5 minute check-in the Leader asks for feedback on the prior 30 days and any suggestions moving forward for the next 30 days in regard to the development goal and the action plan. The Leader captures this input and shares the results with the Coach. Together they collaborate on what to add, change, or modify for the coming month based upon Stakeholder input. Any new action items created for the Action Plan is communicated to all the Stakeholders.
STEP 5: Measure Leadership Change as perceived by Stakeholders.
On a yearlong assignment half way through, and the end of the assignment, a formal mini-survey is conducted with the Stakeholders to assess the progress made on the development goal chosen by the Leader. This is an anonymous survey conducted in order to validate the improvement made by the Leader and to measure the change inStakeholder perception. With the results of the mini-survey, the Leader does an After Action Review to pinpoint what happened, why it happened, what insights this provides, and what learning to take forward into the future.
Are You Ready to Lead at the Next Level?
If you’re committed to elevating your leadership and driving lasting impact in your organization, we’re here to help.
➡ Schedule a Consultation Today and take the next step toward transformative leadership.
Workshops and Programs
Our customized workshops and programs empower leaders and their teams to excel in today’s dynamic environment. Designed to address your organization’s unique challenges, our sessions may integrate proven assessments to enhance leadership effectiveness and team performance.
180 days to a high-performing team
Own your Time : Maximize your impact without overwhelm
Strengthen Connection, Communication and Collaboration within and across cross-functional teams
Mastering the Art and Science of Leading Diverse Teams with Impact
Leading with Emotional Intelligence: Adapting to Thrive in Healthcare
Engage & Elevate: Transforming Leadership and Culture Through Purposeful Conversations
Keynote Speaking
We customize and facilitate workshops that help organizations achieve their desired goals.
Some of our workshops and keynotes include:
Cultivating Connections: The underrated skill for elevating leadership
Unleash your Inner Confidence: Embrace Self-Doubt and Befriend your Impostor
Leading with Calm and Clarity in Times of Chaos
What Our Clients Say
Real Leaders. Real Impact.
“Thank you, Shiyen, for all you’ve done to support us. Our work has surfaced key issues that were previously under the surface. The Senior Leadership Team now has a shared language to better understand how we interact, and we’ve built a stronger foundation of trust and open communication. We are having more deliberate and spirited conversations—even challenging one another in ways that strengthen our team. There is an awareness now of what it means to operate as ‘Team 1’ and how we can support one another. Thank you again for your guidance and expertise.”
“Navigating a major career transition – especially into a new work culture – can be overwhelming, but working with Shiyen made the process seamless and empowering.
Knowing I was stepping into a new and complex public-private organizational culture, I engaged Shiyen to help me navigate this unfamiliar landscape with confidence and clarity. Shiyen’s expertise, insight, and tailored approach provided me with the clarity and confidence I needed to navigate this transition effectively. Her ability to understand complex challenges and offer actionable, results-driven solutions was truly exceptional. The impact of our partnership has been invaluable, not only in achieving key milestones but also in shaping a long-term vision for success.
I highly recommend Shiyen to anyone looking for a trusted partner and advisor in strategic growth and transformation.”
“Shiyen’s deep listening, incisive questions and timely sharing of spot-on learning resources have enabled me to smoothly navigate a major inflection point in my career. Our rewarding partnership has reignited my authentic, caring, energetic and confident leadership approach. This renewal was a vital catalyst and continues to fuel me as I drive healthcare system transformation in my region.”
“A Heartfelt Thank You to Our Mentor, Shiyen
We want to take a moment to express our deepest gratitude to someone who has made a huge impact on our journey: Shiyen
Shiyen is the epitome of what it means to be a mentor—relentless in her dedication to helping those she works with succeed. She doesn’t just guide us during our scheduled mentoring sessions; she goes above and beyond. Even when we’re not in a formal meeting, she continues to share invaluable resources, thought-provoking ideas, and books that challenge our thinking and push us to grow. Her commitment to our success—and to the success of eL8—is unwavering.
Her support is not just professional, but also deeply personal. She truly cares about the people she mentors, and it’s clear that her drive to help others thrive doesn’t stop when the clock runs out on a session. We’ve never felt more encouraged to push beyond our limits, knowing that we have such a dedicated and knowledgeable mentor in our corner.
Thank you, Shiyen for all the guidance, inspiration, and tools you’ve shared. You are making a difference, not just in our lives, but in the lives of everyone you mentor.”
“A few years ago, I learned about Shiyen through a former co-worker and friend who described working with her as a game-changer. She truly is. At the time, I was an overwhelmed parent of young children, unsure of my next direction in healthcare and how I could be of service. Shiyen took the time to get to know my goals, values, skills and passion. Her background as a clinician also resonated with me. Shiyen’s expert guidance helped me move ahead and take some steps I wouldn’t have otherwise. It also helped reinforce the importance to me of a dynamic, supportive and committed environment and ways to foster it for others. Years later, the influence of her encouragement for continuous learning/improvement is still there. Clients, whether a large organization or individual leader, are fortunate to work with Shiyen.”
“Working with Shiyen has been one of the most rewarding experiences of my professional career. Her approach to coaching and mentorship provides a safe environment to get personal and dig deep into who you are as a person. Working with Shiyen has allowed me to refocus my efforts at bettering myself and my life, as that is truly what enables me to be a great leader. She pushes you to explore your own potential and truly make your leadership journey your own. I can’t thank Shiyen enough for her wisdom and grace in enabling me to see that as a leader, my growth has been 100% up to me.”
“Shiyen is one of the best coaches I’ve had the pleasure to work with! We engaged Shiyen to work with some of our SE leaders to help them grow into their full potential. I have to say that Shiyen’s values based framework and methodology, aligned perfectly with our culture and values. Shiyen is an amazing, trusted partner who delivers value well beyond what is expected! We are very pleased with the outcomes from her coaching work! Thank you Shiyen!”
“I was fortunate to attend not one but two of Shiyen’s workshops! One on Executive Presence and other on Time Management. Shiyen is brilliant with her content and the style of delivery. She leaves you in a state where you want the conversations to continue for a longer time. The powerful tips she shared are forever to keep and take advantage of in the professional journey. Highly recommend!”
“I’m incredibly grateful that our paths crossed, and you came into my life – it made me believe in myself.
Prior to working together, I lacked confidence and was overwhelmed by my constantly growing workload. After working together, I was able to present myself with confidence, stay calm in stressful situations, influence senior executives, and manage my time more efficiently and productively, which has made a huge positive impact on me, my team, and my organization. Whenever I have doubts, I’ll instantly think of you (and your teachings/coaching) to gain my confidence.”
“Through working with Shiyen, she has really shaped my own thinking and broadening my knowledge/views to the next level. She is part strategist, part thought provoker, and part cheerleader. Her values-centered guidance challenged me to think beyond just “the job search” and focus more on finding a career that would capitalize on my passions and strengths. She effectively identified my strengths and helped me to establish a personal brand and value proposition. Working with her helped me value what I do and gave me the courage to do things in a bigger, more visible way.
She was relentlessly positive, supportive and motivating from the beginning to the end. I find myself often thinking about her words, remembering them and acting upon them. Thank you Shiyen for pushing me into my “big leap”. I really appreciated Shiyen’s support and guidance and would highly recommend working with her!”
“Shiyen Shu is truly inspirational. I had the opportunity to take a part of the “Executive Presence” workshop that she conducted with the WINGS for Growth Cohort 2021-22. The workshop was incredibly impactful. The presentation was relatable and breakouts truly pushed you to think beyond your comfort zones. This is the type of learning that makes you reflect on who you are and gives you tools to take those takeaways to the next level.
Thank you!!”
“I went in to Executive Coaching knowing very little about what to expect. I got more than I bargained for! It was a lovely mix between professional candor, gentle nudging, sharing of tools and resources, and a belief that someone “had your back” and was there for you. I definitely appreciated feeling like I was not alone on the journey and I would highly recommend. There were so many suggestions and ideas that I would never have thought about when creating my brand and online image, confidence, not to mention the interview support. I will look to Shiyen and Executive Coaching when able to work on the next phase of the leadership/executive journey.”
“Shiyen has taken the initiative to create a compelling series in “Lessons in Leadership and Life.” She has a genuine gift for prompting people to tackle deep questions about their own journeys, in an inviting and conversational space. Shiyen’s curiosity and courage are contagious, and I really enjoyed working with her.”
“Shiyen is a brilliant and gifted executive coach who really understands how to get the best out of me. I felt very lucky to be working with her. What really impressed me most about Shiyen is just the way how she connects with people. She is welcoming, friendly, and very supportive. Shiyen is more than just an amazing executive coach; she cares about people and very accessible when you need her.
Prior to working with Shiyen, I had numerous interviews to advance into a senior leadership role, however I was not able to stand out from the competing candidates. Within 3 months of working together, I had multiple interviews lined up with 2 offers for senior leadership roles in top organizations. I still feel like I’m in a dream and I’m totally surprised by the changes I’ve seen in myself, and how fast it all happened. I highly recommend Shiyen as a top executive coach. I’m confident that Shiyen will be able to help many more people to achieve their career goals and dreams.”
“Shiyen is an exceptionally inspirational coach and speaker. I invited her to speak at our signature annual conference, PDCI, and she impressed the audience with her insightful keynote and magnetic story telling. Over the course of the few months that I’ve known Shiyen, I’ve found her a consummate professional who sets the bar high for integrity and performance.”
“Shiyen is an exceptional coach who believed in my strength and reinstated my trust in achieving my goals. I was blessed to connect with Shiyen through LinkedIn when I started doubting my efforts, my skills and the path I was following trying to achieve my goal. She always reminded me to believe in my abilities. I have no words to thank her and just a “Thank You” does not describe how grateful I am.
Shiyen is an empathetic and a kind professional who went above and beyond to help me in achieving my career goal. I started working with her in March and in less than 3 months; I was able to achieve my goal. This is just the beginning to a life long relationship and I am happy to find a great mentor in Shiyen. Her coaching also helped me overcome stress and self-doubt, and her tips and tricks are treasures that helped me in my personal and professional life.
I would highly recommend Shiyen for her professionalism, empathy and kindness while coaching her clients to find clarity in their professional life and to achieve a balance.”
“Truly beautiful inside out, Shiyen combines pragmatism with spirituality and intuition with logical reasoning. And she does a wonderful job of it. Every session with her has given me valuable insights and fresh perspectives on myself and the world. It has been an absolute pleasure to have her as my mentor for IDEA Mississauga’s Startup Plus program.”
“The work that I have been able to do with Shiyen has completely transformed my work and personal life. Her coaching techniques are very action oriented coming from a place of my own personal values. She was able to assist me in working through some old thought patterns that were not serving me well, into a whole different perspective on my future growth and development. She helped me transform from a place of doubt, lower self-confidence and fear that had been holding me down for so many years. Shiyen has mastered the power of positive thinking and self-empowerment and has led me into the same realm of possibilities for myself.
I continue to be better and to learn more, but the tools and techniques that Shiyen has helped me learn will stay with me forever. She has given me a gift that I hope to be able to use for the rest of my life.”
“Shiyen is authentic and highly skilled at what she does. I would strongly recommend Shiyen for team building and leadership coaching.”
“I feel so much happier and more at peace, and have been able to accomplish so much already. Shiyen is the best coach I have ever met.”
“What a talented individual and great executive coaching skills. I was honoured to be asked to work with her on her project.”
“She has such a passion for what she does and working with her inspired me to find mine and ask myself the big questions in life around legacy! Thank you, Shiyen!”
“I had the good fortune to work with Shiyen as my coach, and I would not be where I am today if it was not for her amazing coaching skills.”
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